Privacy Policy

Introduction

TCI Web Ltd ("we", "our", or "us") operates the TCI Sites website and associated mobile and web applications, including The Car Investor, Notice, TocaTour, and MovedTo. This privacy policy explains how we collect, use, and protect your personal information when you use our services.

We are committed to protecting your privacy and handling your data transparently. By using our services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Account information: When you create an account, we collect your name, email address, and any profile information you choose to provide.
• Usage data: We collect information about how you interact with our applications, including features used, pages visited, and actions taken.
• Device information: We may collect device type, operating system version, and unique device identifiers to improve compatibility and performance.
• Communications: If you contact us for support or feedback, we retain the content of those communications.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our applications
• Respond to your enquiries and provide customer support
• Send important notices such as updates, security alerts, and changes to our terms
• Analyse usage patterns to improve user experience and application performance
• Detect, prevent, and address technical issues or fraudulent activity

Data Sharing and Third Parties

We do not sell your personal information to third parties. We may share data with trusted service providers who assist us in operating our applications, such as hosting providers and analytics services. These providers are contractually obligated to handle your data securely and only for the purposes we specify.

We may also disclose information if required by law or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your data is stored on secure servers and we regularly review our security practices.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you request deletion of your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing activities
• Request a portable copy of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at hello@tcisites.com.

Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: